Upgrades Have Arrived!
The new premium inflight experience has launched onboard American’s 777-300ER, 777-200ER, 767-300ER and 757-200 aircraft flying in Europe, Asia and long haul Latin America markets.
“As we build toward a new, more modern airline, we have thoughtfully considered each detail of the international premium experience from beginning to end by providing high-quality amenities and dining options that our customers expect,” said Rob Friedman, American’s Vice President – Marketing. “By delivering a service that offers such personalization, we are able to provide an enhanced inflight experience that truly meets the expectations of our premium customers, and reminds them of home or their favorite restaurant.”
The Boeing 777-300ER is configured with three classes, featuring fully lie-flat seats in First and Business Class – all with direct aisle access. The First Class Cabin has eight Flagship Suite seats arranged in a 1-2-1 configuration. The Business Class Cabin has 52 seats arranged in a 1-2-1 configuration. The Main Cabin is outfitted with 30 Main Cabin Extra seats in a 3-3-3 configuration and 220 Main Cabin seats arranged in a 3-4-3 configuration. This aircraft provides American with more passenger and cargo capacity than any other aircraft in its fleet.
Entertainment and Connectivity
Every seat onboard the 777-300ER has a personal in-seat entertainment option, including up to 250 movies, more than 180 TV programs and more than 350 audio selections. Bose® QuietComfort® 15 Acoustic Noise Cancelling® headphones are provided for premium class customers to use during the flight. The 777-300ER is the first aircraft in American’s fleet to offer international
Wi-Fi. Additionally, every seat features individual 110-volt AC power outlets and USB jacks for charging personal electronic devices.
Free Amenity Kits
Upon boarding, First Class customers will receive a welcome aboard card and an amenity kit, stocked with Dermalogica® skincare products, that doubles as a tablet case. In addition, customers will enjoy upgraded closed-toe slippers, an additional pillow, and the choice of a specialty mimosa. Business Class updates include new slippers and an amenity kit with Akhassa® cosmetics.
Food & Beverage Upgrades
While inflight, First and Business Class customers can choose from new menu selections that will be served on updated, more modern china along with new flatware and upgraded linens. In addition, First Class customers will receive other specially designed items including a textured placemat, napkin ring, accent water glass and an amuse-bouche, a bite-size hors d'œuvre.
Designed to resemble the personalized service provided in an upscale restaurant, First Class customers’ entrees and beverages will be hand-delivered upon request. Food and beverage enhancements will include more variety and selections, including the introduction of a soup option, and a customizable pasta entrée – a first for an airline. First Class customers will also see an expansion of American’s signature sundaes with a featured sundae option, a breakfast card – similar to hotel room service,
increased bread options and a pre-landing sweet treat and spa water.
A wine sampling will be offered inflight for First Class customers. Customers will receive a tasting card to assist in their selections for the remainder of the flight and all offerings will be specially chosen for the flight by American’s wine consultant, Ken Chase. Business Class customers will also enjoy newly designed food elements and a customized sundae from the airline’s popular dessert cart.
In addition, premium class customers on the 777-300ER aircraft, can enjoy a walk-up bar with a selection of snacks, sandwiches and assorted sweets, available between the first and last meals.
These recent enhancements are another example of how American continues to invest in elements that will modernize its customers’ travel experience. The new international premium experience complements American’s array of products and
services that together are building toward the new American. To learn more about American’s enhancements to the international travel experience, visit www.aa.com/flyincomfort
For nearly two decades, American Airlines has been a pioneer in its fair-minded policies and practices for its lesbian, gay, bisexual and transgender (LGBT) customers and employees. American Airlines has consistently held the highest possible ranking on the Human Rights Campaign’s Corporate Equality Index and remains the most gay-friendly of all U.S. airlines through its generous partnerships with the LGBT community, as well as its loyalty and respect for customers, employees and shareholders, and unflagging commitment to diversity.
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